Hugo Pacheco, Chief Product & Growth Officer at Papersoft has a proven track record in technology-driven financial inclusion solutions and HCD. With over 10 of experience working with traditional banking, Telcos, and MNOs, as well as alternative delivery channels in Africa, Hugo has extensive expertise in designing and implementing innovative solutions for agency banking, identity, and agent network management.

His portfolio includes projects utilizing tiered-based KYC, utilizing technology that effectively addresses the unique challenges faced by emergent markets, such as fragmented identity frameworks, limited network connectivity, and energy constraints. With a focus on remote data capture, payments, USSD, agent network management, biometrics (face and fingerprint), advanced authentication technology (tokens/OTPs), and flexible workflow capabilities, Hugo has successfully enrolled and validated over 50 million identities in Africa annually.

Hugo’s extensive knowledge and hands-on experience make him a valuable asset to any organization looking to drive financial inclusion and reach the unbanked in remote and underserved communities. To learn more about Hugo’s professional experience and achievements, connect with him on LinkedIn or visit his comprehensive CV, showcasing his skills and experience in the field of last-mile banking solutions.